Your local ‘IT department’
Hello, I’m John Wallis.
I provide independent, high-quality computer support in
Mildenhall, Newmarket, Bury St. Edmunds, Thetford, and
the surrounding areas.
My speciality is solving domestic computer problems, although I also work
for local businesses that don’t have full-time IT departments and
just need occasional help, or want to have a website built.
With a professional programming career under my belt, I can
also write specialised software to meet your exact requirements.
If you have a computer-related problem, I can help
With years of experience, I’m more than a technician and can solve
complicated problems with in-depth knowledge of computers and related
So don’t hesitate to get in touch if you need help with any of the
- website design
(designing, building, and maintaining websites using the latest
(fixing misbehaving and non-working computers, laptops, and other
(cleaning, speeding up, and upgrading computers and laptops)
(setting up new systems, refreshing existing systems, and decommissioning old systems)
(teaching people how to use computers and laptops in many different ways)
(choosing computers, software, and services)
- the Internet
(helping with e-mail, shopping, banking, utilities, tax, etc.)
(building software to solve specific problems)
(creating and editing various types of document).
Professional help when you need it
For speedy resolution of your computer-related problems,
call or e-mail me.
I’m efficient, reliable, happy to help, and avoid technical
I’ll never bore you with the details, unless you ask.
Also I’m friendly and approachable.
Take a look at
the reviews page
to see what some of my customers have said.
Why choose me?
Here are some of the benefits of asking me to help with your
- You don’t need to bring equipment to me for repair, as
I’m happy to collect it (that saves you time and
- My charges are always reasonable, even if a repair takes a
very long time (there’s a limit, and I appreciate
- I’m as careful with customers’ equipment as I am
with my own (there’ll be no new scratches, cracks, or
- I’ve been a computer professional for over 38 years
(I didn’t just start doing this kind of work
- As an experienced programmer, I understand how software
works in detail (that’s how I manage to solve
most problems, which are usually software-related)
- Because I know about hardware as well as software, I can
repair many equipment-related problems (though sometimes
equipment is too old to make it worthwhile)
- I work from home, so I have almost no overheads
(that’s how I can keep my charges much
lower than any shop)
- All the advice I give is completely independent (I have no
formal agreements with any other business or organisation)
- If you’re unhappy with my work, I won’t charge
you a penny (I’d rather lose money than get a bad