Your local ‘IT department’
Hello, I’m John Wallis.
I provide independent, high-quality computer support in
Mildenhall and the surrounding villages.
My speciality is solving domestic computer problems, although I also work
for local businesses that don’t have full-time IT departments and
just need occasional help, or want to have a website built.
With a professional programming career under my belt, I can
also write specialised software to meet your exact requirements.
If you have a computer-related problem, I can help
With years of development experience, I’m more than a technician, and can solve
complex problems with in-depth knowledge of computers and related
devices.
So don’t hesitate to get in touch if you need help with any of the
following:
- website design
(designing, building, and maintaining websites using the latest
high-security techniques)
- troubleshooting
(fixing misbehaving and non-working computers, laptops, and other
equipment)
- maintenance
(cleaning, speeding up, and upgrading computers and laptops)
- setup
(setting up new systems, refreshing existing systems, and decommissioning old systems)
- tuition
(teaching people how to use computers and laptops in many different ways)
- advice
(choosing computers, software, and services)
- the Internet
(helping with e-mail, shopping, banking, utilities, tax, etc.)
- programming
(building software to solve specific problems)
- image processing
(scanning, converting, and re-touching images)
- writing
(creating and editing various types of document).
Professional help when you need it
For speedy resolution of your computer-related problems,
call or e-mail me.
I’m efficient, reliable, happy to help, and avoid technical
waffle.
I’ll never bore you with the details, unless you ask.
Also I’m friendly and approachable.
Take a look at
the reviews page
to see what some of my customers have said.
Why choose me?
Here are some of the benefits of asking me to help with your
computer problems:
- You don’t need to bring light-weight equipment to me, as
I’m happy to collect it (that saves you time and
effort)
- My charges are always reasonable, even if a repair takes a
very long time (there’s a limit, and I appreciate
that)
- I’m as careful with customers’ equipment as I am
with my own (there’ll be no new scratches, cracks, or
dents)
- I’ve been a computer professional for over 40 years
(I didn’t just start doing this kind of work
recently)
- As an experienced programmer, I understand how software
works in detail (that’s how I manage to solve
most problems, which are usually software-related)
- Because I know about hardware as well as software, I can
repair many equipment-related problems (though sometimes
equipment is too old to make it worthwhile)
- I work from home much of the time, so have almost no overheads
(that’s how I can keep my charges much
lower than any shop)
- All the advice I give is completely independent (I have no
formal written agreements with any other business or
organisation)
- If you’re unhappy with my work, I won’t charge
you a penny (I’d rather lose money than get a bad
reputation)