Too Good to be True

A matter of trust

Can you really trust anyone who says they’ll troubleshoot and repair your computer for £20 plus the price of any parts that are required? It just doesn’t make economic sense, unless they’re making a considerable profit on the parts they supply. Maybe they’ll make sure that you ‘need’ new parts even when they’re not really required. Who knows? When people offer services for ridiculously low prices, alarm bells should start ringing.

The heavy-handed approach

Is it really necessary to reinstall Windows just because your computer has been infected by malicious software? Of course not. It’s a sledgehammer-to-crack-a-nut solution often suggested by people who don’t have the skill required to fix the problem with minimal disruption. One local competitor offers to back up all your files, reinstall Windows, then restore all your backed-up files to the new installation, for just £25. That’s unrealistically cheap.

Half-baked solutions

When Windows is reinstalled, all the manufacturer-specific driver software should be reinstalled with it, but a suspiciously cheap computer support service often won’t do this. When they miss out this step, you’ll find various facilities that used to work will no longer function, such as BlueTooth and high-definition audio for example. One computer business in the area has been known to install illegal copies of Windows 7 Ultimate before failing to follow up with all the necessary drivers. Poor service indeed.